Your trust matters

Privacy Policy
Apex Care

1. Introduction

Apex Care ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://apexcare-services.com and use our services, including SMS communications.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

When you interact with us, we may collect personal information, including but not limited to:

• Name
• Phone number
• Email address
• Mailing address
• Service preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Usage data (e.g., pages visited, time spent on pages)

2.3 SMS Data

If you opt-in to receive SMS messages from us, we collect and store:

• Your consent to receive SMS communications
• Message history, including opt-ins, opt-outs, and confirmations

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our services
• To schedule and confirm service appointments
• To send SMS notifications for appointment reminders and service updates
• To respond to customer inquiries and provide support
• To improve website functionality and user experience
• To comply with legal obligations

4. SMS Communications & Opt-Out

4.1 SMS Opt-In

By providing your phone number, you agree to receive SMS messages from Apex Care LLC regarding:

• Appointment confirmations
• Service reminders
• Updates about scheduled services

4.2 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message from us. Once you opt out, you will no longer receive SMS communications from us unless you opt back in.

For support, reply HELP or contact us at Support@apexcare-services.com.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service providers who assist in delivering our services
• Regulatory authorities if required by law or legal process
• Business partners only when necessary to fulfill a service request

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to data processing
• Request data portability
• Withdraw consent for data collection

To exercise these rights, please contact us at Support@apexcare-services.com.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify users of significant changes via email or website announcements.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Apex Care
Email: Support@apexcare-services.com
Website: https://apexcare-services.com